Briella TomassettiNov 5, 2017, 12:43 amNov 6, 2017, 3:19 pm

Residents in Glen Head protest water surcharges

Organizers of the protest say that they want public municipal water and prices like much of the rest of the county

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GLEN HEAD — Protesters in Glen Head say they have a lot of complaints about their water provider New York American Water, but at the top of their list are their surcharges.

"We have been paying astronomical water rates, taxes and surcharges for years," said Agatha Nadell. "They're really gotten out of control since New York American Water has bought the company, but they've always been high, and it's just gotten to the point where enough is enough."

Along with the fees, residents also say the water town has not been maintained properly. During the summer, temporary water restrictions went into effect in Sea Cliff, Glen Head, Glenwood Landing and Old Brookville after the company says it experienced a mechanical problem at a pumping well.

Saturday's protesters called on Governor Cuomo to recognize the issue on a state level, arguing that privatization should have no place providing water to citizens.

Meanwhile, New York American Water sent out a letter to its customers last week, saying in part: "The balance and vast majority of the surcharge is due to increases in property taxes New York American Water Company paid from April 2016 through March 2017."

The letter also states that the company has adjusted the surcharge rates, resulting in a "28 percent reduction of the potential surcharge, $449.99 to $434.40 per customer per year, matching the previous surcharge level."

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