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New technology lets paramedics, WMC Emergency Room communicate in real time

Like Skype or FaceTime, but built for medical care

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No matter how fast a paramedic drives a patient to the hospital, it's never as fast as having a doctor on the scene. But now the Westchester Medical Center in Valhalla has come up with a way to fix this.

They are using a new technology where doctors can talk to ambulance patients and emergency medical technicians en route to the hospital via two-way video communication software – like Skype or FaceTime but built for medical care.

"They are able to see what is going on with the patient to they are prepared for their condition when they get to the ICU," said Thomas Dunlavey, WMC’s assistant nurse manager.

Doctors located anywhere in the hospital can see and speak with the ambulance crew. Using this technology can help with resuscitating patients from the scene.

"We can put together the best resources for the most critical patients in a very timely fashion," Dr. Rifat Latifi, Chief of Trauma

Doctors can ask important questions like what the patient's vital signs are and what medications have been used on the patient so far.

"This service is particularly good for trauma patients, burn patients, pediatric patients, and neonatal, ICU patients," said Cheryl Cafone, senior director of telemedicine.

According to doctors at the hospital, the technology will actually help to save lives.

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